Terms of use

Rev 1: 18/11/2023

Rev 2: 23/02/2024

Welcome to ropeaccesshub.com. By accessing or using our website and services, you agree to be bound by the following terms and conditions (the "Terms of Use"). Please read them carefully.

1. Acceptance of Terms Your access to and use of Rope Access HUB PTY LTD is subject exclusively to these Terms of Use. You will not use the website for any purpose that is unlawful or prohibited by these Terms. By using the website, you are fully accepting the terms, conditions, and disclaimers contained in this notice.

2. AI Technology and Chatbot Conversations, We employ the botpenguin.com AI technology to manage chatbot and OpenAI conversations. Please be aware that our AI bot is in training and may sometimes provide incorrect or outdated information. We do not hold any liability for any reliance on such information.

3. Compliance with OpenAI and Other Website Terms Users are also required to comply with OpenAI’s terms and conditions when interacting with our AI technologies. Further, your use of any third-party websites linked to rope access HUB platfomrs is subject to the terms and conditions of those websites.

4. Payment gateway(s). All payments made at ropeaccesshub.com are processed through Stipe and PayPal. You must comply with Stipe and PayPal's terms of use when making payments. Payment forms may be generated via Jot Forms.

5. Training Packages and Google suite Platform. Our training packages utilize the Google suite platform, which may collect personal information as part of the learning experience. By using our training services, you consent to the collection of such information by Google.

6. Data Collection and Storage The information collected on our platform may be stored on WIX cloud-based systems. Your personal information is protected by SSL and user restricted pages. You are responsible for maintaing and securing any access codes and passwords for your profile on any Rope Access HUB platform. You consent to the storage of your information in this manner.

7. Backups Our systems are backed up regularly via WIX.com to prevent data loss. However, we do not guarantee that there will be no loss of data and advise users to maintain their own backups.

8. Privacy Policy Our collection, use, and disclosure of personal information is outlined in our Privacy Policy, which is available on our website.

9. Our platform integrates APIs from Google, Facebook, Shopify, WIX, Ecommerce, SQUARE and Zapier to enhance user experience, subject to their respective terms of service. By using our services, you agree to comply with these terms.

10. Modifications to Terms of Use We reserve the right to change these terms at any time. Your continued use of ropeaccesshub.com after any changes indicates your acceptance of the new terms.

11. Governing Law These Terms of Use shall be governed by and construed in accordance with the laws of Australia.

By using Rope Access HUB platforms and technology, you acknowledge that you have read and agree to these Terms of Use.

If you have any questions or concerns about our Terms of Use, please contact us at admin@ropeaccesshub.com.